Summary

Microsoft PowerPoint 是非常棒的演示软件，适用于会议、行业会谈和商业提议。针对现场演示或在线演示，打造简单的幻灯片秀或复杂的多媒体展示。.

What to do if PowerPoint stops responding in Mac (spinning wheel) Sometimes when you try to open a PPT presentation in Mac, it either hangs with spinning wheel or does not open at all. This is a very common problem but fortunately you can find how to solve it below. PowerPoint remains the dominant software for creating presentations on Mac so we’ve taken a look at the best PowerPoint templates for Mac. Microsoft Office doesn’t include many decent default templates so here are some ways to spice-up your presentations with a variety of different paid and free PowerPoint templates for Mac downloads.

Your PowerPoint files may get lost or be closed without saving on your Mac due to various reasons. When it comes to PowerPoint recovery on Mac, you can either use the built-in feature in Mac or Microsoft Office to recover unsaved files or EaseUS PowerPoint recovery software that will help you recover missing, lost, deleted, or formatted PowerPoint files on the Mac hard drive and other removable storage devices easily.

Generally speaking, you want to recover your PowerPoint files on your Mac in two situations: your files are lost or deleted accidentally or they are closed unexpectedly without being saved. You may know that recovering lost/deleted PowerPoint files is different from restoring unsaved PPT files, which is more complex and with a lower chance of success. Figure out the situation you are in and choose the corresponding solution to apply.

Part 1. How to Recover Lost/Deleted PowerPoint on Mac

If your PowerPoint files are lost due to deletion, formatting, or other misoperations, you have a rather high chance of getting them back with the help of the effective data recovery software for Mac — EaseUS Data Recovery Wizard.

There are lots of data recovery tools, but to achieve the best PPT recovery result, you need to choose a reliable one. Considering the product quality, usability, and versatility, we recommend you try EaseUS Data Recovery Wizard. It is the most powerful Mac data recovery software which works perfectly well to recover files such as Microsoft Office Word/Excel/PowerPoint files, pictures, videos, etc. from computer hard drive and other storage devices. Now, download the software and follow the guide to start performing PowerPoint recovery on your Mac. (Stop using the Mac once your PowerPoint files are lost to maximize the opportunity of getting them back.)

Steps to recover PowerPoint on Mac:

Step 1. Select the disk location (it can be an internal HDD/SSD or a removable storage device) where you lost data and files. Click the Scan button.

Step 2. EaseUS Data Recovery Wizard for Mac will immediately scan your selected disk volume and display the scanning results on the left pane.

Step 3. In the scan results, select the file(s) and click Recover Now button to have them back.

Part 2. How to Recover Unsaved PowerPoint on Mac

'My computer crashed and I lost my school assignment which took me two weeks. This is the story. Last night, when I was working with the Mac it suddenly crashed and was forced to quit. After I performed a force restart, I couldn't find my PPT. Anywhere. My mac was supposed to save it automatically but it didn't. I'm so pissed off! How can I recover my PowerPoint files on a Mac crashed without saving them?'

Like recovering unsaved Word documents on Mac, there are two potential ways to recover unsaved Microsoft Office PowerPoint files. If you are in a similar situation like the one above, you can recover your unsaved PowerPoint files with the help of AutoRecover (Method 1). The other chance to get your PPT files back is to find the item in the Temp folder on your Mac (Method 2). Follow the two solutions to have a try.

Method 1: Recover Unsaved PowerPoint Files from AutoRecover Folder

AutoRecover, a built-in feature in Microsoft Office, is able to restore your PPT files after a system crash. It will save a copy of your PowerPoint in the background every 10 minutes (by default). Thus, it's possible to find the backup of your desired PowerPoint in the AutoRecover folder. Usually, Microsoft Office will restore your work the next time you open it following a system crash. If you need it, just save it to your Mac. If that doesn't work on your Mac, follow the steps below to manually find the AutoRecovered files on your Mac:

Step 1. Click 'Go' > 'Go to Folder'.

Step 2. Enter /Users/<username>/Library/Containers/com.Microsoft.Powerpoint/Data/Library/Preferences/AutoRecovery.

Step 3. If you find the file you need, open it with Microsoft Office and save it on your computer.

Method 2. Recover Unsaved PowerPoint Files from Temp Folder

Step 1. Go to 'Applications' > 'Utilities' and double-click 'Terminal'.

Step 2. In Terminal, enter open $TMPDIR and you will be directed to the TMP folder which is used to keep files temporarily.

Step 3. In the TMP folder, find and open the folder named 'TemporaryItems'. In it, right-click the desired unsaved PowerPoint file and open it with Microsoft PowerPoint.

Step 4. Save the Word file by clicking on 'File' > 'Save As' and save it to another location.

Honestly speaking, if the two methods above can't help you recover your unsaved PowerPoint files, you may not be able to get them back anymore. To prevent such terrible things from happening, you should grow a good habit of saving your files frequently or, at least, decrease the Auto-Save interval. However, if your PPT file has been saved before but was missing after a system crash, using the data recovery for Mac to recover it is well worth trying.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a PowerPoint for Mac presentation or application it either hangs with spinning wheel or does not open at all.

Resolution

To resolve this issue, follow steps in this article.

Step 1: Check Hard Disc name

Check to ensure the Hard Drive icon has a name to it. The name should not be all numbers but can have numbers in it as along as the name starts with a text character(s). There should be no special characters like, periods, commas, semi-colons, quotes, etc.

1. Quit all applications.
2. On the Go menu, click Computer. Your hard drive should be listed. The common name of the hard drive is 'Macintosh HD'. E.g. 'Mac HD 1' <without quotes is appropriate> '1 Mac HD' <this is not an appropriate name as the number 1 appears at the start of the name>.

To rename your hard disk:

1. Click to select the hard disk.
2. On the File menu, click Get Info.
3. In the Name & Extension type or edit the name. For example, type Macintosh HD.
4. When done, click the red circle button on top.

Step 2: Move AutoRecovery files

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open PowerPoint, and then click About PowerPoint from the PowerPoint menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many PowerPoint items in this folder userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2011 AutoRecovery these files will load into memory when Powerpoint launches and can cause memory issues as well as file save issues.

Move AutoRecovery files to the Desktop or another folder to see if they are causing the problem.

To empty the AutoRecovery folder, follow these steps if you have version 14.2.0 (also known as Service Pack 2) installed:

1. Quit all applications.

2. One the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'

3. On the Go menu, click Home.

4. Open Library.

   Note

   The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

5. Open Application Support, and then open Microsoft.

6. Open Office 2011 AutoRecovery.

7. On the Edit menu, click Select All.

8. Drag all files into 'New Folder' on the desktop.

   The AutoRecovery folder should be empty.

9. Open Excel for Mac 2011 and try to save a file.

   If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

1. Quit all applications.

2. On the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'

3. On the Go menu, click Documents.

4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

5. On the Edit menu, click Select All.

6. Drag all files into 'New Folder' on the desktop.

   The AutoRecovery folder should be empty.

7. Open Excel for Mac 2011 and try to save a file.

   If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

If the problem continues to occur, go to the next method.

Step 3: Remove PowerPoint Preferences

Note

If you have used the software at all on this computer then removing the preferences may reset any customizations that you have made. These customizations include changes made to toolbars, custom dictionaries and keyboard shortcuts that have been created.

1. Quit all Microsoft Office for Mac programs.

2. On the Go menu, click Home.

3. Open Library.

   Note

   The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open the Preferences folder.

5. Look for a file that is named com.microsoft.powerpoint.plist.

6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

7. If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.

8. Quit all Microsoft for Mac programs.

9. On the Go menu, click Home.

10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

11. Open the Preferences folder.

12. Open the Microsoft folder.

13. Look for a file that is named com.microsoft.powerpoint.prefs.plist.

14. If you locate the file, move it to the destop. If you do not locate the file, the program is using the default preferences.

15. If you locate the file and move it to the destop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.

16. Quit all Microsoft Office for Mac programs.

17. On the Go menu, click Home.

18. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

19. Open the Preferences folder.

20. Open the Microsoft folder.

21. Open the Office 2008 or Office 2011 folder.

22. Look for a file named PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars.

23. If you locate the file, move it the desktop. If you do not locate the file, the program is using the default preferences.

24. If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the PowerPoint Toolbars (12) file to the trash.

If the issue continues to occur, proceed to the next step.

Step 4: Create a New User Account

Sometimes, a user's specific information may be corrupted. To determine if this is the case, you can log on as a new user or create a new user account, and then test an application.

If the issue occurs even in new user account, proceed to the next step.

Step 5: Test saving the file in Safe Mode

Microsoft Powerpoint Frozen On Mac Pro

For information on how to enter Safe Boot in Mac OS, seePerform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac.

Frozen Let It Go

If you are able to save in Safe Mode, then the problem most likely related to programs that are running in the background.