Apr 12, 2018  To remove Word preferences, follow these steps: Quit all Office applications. On the Go menu, click Home. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu. Open Preferences. Drag com.microsoft.word.plist and the Microsoft folder to the desktop. Restart the Mac.

do you know how to at least stop the time out circle?

Microsoft Word 2011 For Mac

I concur with the others about using the MS Office forums for this issue. However, with regard to the question above, there really isn't a way to stop the beach ball cursor. That cursor only appears when a particular app is not responding. Sometimes that happens when an app is performing a lengthy and intensive task and is temporarily too busy to respond, in which case the cursor will eventually go away on its own. Other times, this happens because the app has frozen, in which case the cursor will never go away on its own, and the app must be force quit (press command-option-esc, select the app that's not responding and force it to quit). Note that force quitting should not be done too quickly, as forcing an app to quit while it is in the middle of some intense task can cause any number of problems, including corruption of whatever data the app was working with at the time. Any time force quitting becomes necessary, there is a serious problem with the app experiencing the issue.