Microsoft Teams Crashing On Startup Mac

Visual Studio for Mac crashing at startup fixed in: visual studio 2017 version 15.6 crash visual studio for mac Riccardo Persello reported Dec 04, 2017 at 06:57 PM. Some Office 365 subscriptions automatically install Microsoft Teams along with the rest of Microsoft Office. Teams will automatically open at boot after it’s installed, but you can stop this by disabling the Team startup program. Whether you use Teams or not, you can now disable the startup program easily—without actually signing into a Team. 2016-11-2  Microsoft Teams 结合了 Office 365 的完整宽度和深度,为团队合作提供了基于聊天的实际中心,帮助客户创建更加开放、流动的数字化环境。Microsoft Teams 建立在由 Office 365 组联系在一起的现有 Microsoft 技术之上。.

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There are three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams.

Microsoft Teams Crashing On Startup Mac
  • Debug logs

  • Media logs

  • Desktop logs

When creating a support request with Microsoft Support, the support engineer will require the debug logs. Having these logs on hand before creating the support request will allow Microsoft to quickly start troubleshooting the problem. Media or desktop logs are only required if requested by Microsoft.

The following table outlines the various clients, and their associated logs. Log files are stored in locations specific to the client and operating system.

ClientDebugDesktopMedia
WebX--
WindowsXXX
Mac OSXXXX
iOS---
Android---

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For a complete list of supported operating systems and browsers, see Get clients for Microsoft Teams.

Debug logs

These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.

Debug logs show the following data flows:

  • Login

  • Connection requests to middle tier services

  • Call/conversation

The debug logs are produced using the following OS specific methods:

  • Windows:

    Keyboard shortcut: Ctrl + Alt + Shift + 1

  • Mac OSX:

    Keyboard shortcut: Option + Command + Shift+1

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The debug logs are automatically downloaded to the following folders.

  • Windows: %userprofile%Downloads

  • Mac OSX: Downloads

  • Browser: You will be prompted to save the debug log to default save location

Media Logs

Media logs contain diagnostic data about audio, video and screen sharing. They are required for support cases only upon request and can only be inspected by Microsoft. The following table outlines the log location.

ClientLocation
Windows%appdata%MicrosoftTeamsmedia-stack*.blog
%appdata%MicrosoftTeamsskylib*.blog
%appdata%MicrosoftTeamsmedia-stack*.etl
Mac OSX~/Library/Application Support/Microsoft/Teams/media-stack/*.blog
~/Library/Application Support/Microsoft/Teams/skylib/*.blog

Desktop logs

Desktop logs, also known as bootstrapper logs, contains log data that occurs between the desktop client and the browser. Like media logs, these logs are only needed if requested by Microsoft. The logs are text based and can be read using any text based editor in a top down format.

Windows:

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  1. Right-click the Microsoft Teams icon in your application tray, select Get Logs

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Teams

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Mac OsX:

  1. Choosing Get Logs from the Help pull-down menu
ClientLocation
Windows%appdata%MicrosoftTeamslogs.txt
Mac OSX~/Library/Application Support/Microsoft/Teams/logs.txt